Archive for August, 2009

Travel Insurance. Buy It!

Monday, August 17th, 2009

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So it begins. Mother Nature spat out triplets in rat-a-tat cadence at week’s end. The spawning of Ana, Bill, and Claudette has kicked off Storm Season 2009. And now the phones are ringing.

We don’t know why it seems so hard to get our domestic guests to avail themselves of a travel tool about which international travelers have long been savvy. We urge guests to purchase travel insurance, and even give a link on our website to Travel Guard International, just one of a multitude of reputable providers. We don’t offer the coverage directly and have nothing to gain; we simply put forth the information as a service to our guests.

We state our cancellation policy on the website and in our confirmation e-mails, repeatedly encouraging guests to protect their vacation investment. Nevertheless, at the first hint of a tropical disturbance – no matter how small or far away — the calls begin, most often coming from guests who profess ignorance of the existence of travel insurance.

“What happens to my reservation if a hurricane threatens Key West?” we’re asked. “What happens if it comes to my home town?” should be the next question, but is one we rarely hear.

Most of our guests during the summer and fall months are what we call “drive-downs” – Florida mainland residents. Another big sector hails from Gulf-and-East Coast locales, no strangers to hurricanes. So it always seems odd to us that they are so focused on their destination, almost always failing to consider that it may be their home, not ours, that is in the crosshairs. Travel insurance covers both places, and all along the way.

That said … even though the chance of a major tropical storm hitting our particular little piece of paradise is remote, that is little comfort if your vacation is, in fact, disrupted. So the peace of mind that travel insurance brings should be a very important part of your vacation plans. It’s very economical, typically running only about 6% of the cost of your trip (unless you opt for the kind that insures you, no questions asked — that will be more). If you factor in the great rates and special deals available for travel during what is traditionally “low season”, you will still save much more than the cost of your travel insurance if you choose to vacation at this time of year.

Part of the excitement of traveling is to experience things we are unlikely to encounter at home. Inherent in that experience is the unexpected – and for those surprise events of the less delightful nature, travel insurance is there, at all points of your journey. It covers your trip if it must be canceled or interrupted for a multitude of reasons too lengthy to enumerate here. And those unfortunate occurrences that can’t be foreseen with any amount of planning can occur at any time of year. Snowbirds are just as likely as our summer guests to encounter unanticipated expenses and delays.

By purchasing travel insurance, you can insure yourself for cancellation penalties, non-refundable tickets and deposits, medical costs, and baggage delays, as well as gain access to a wide range of traveler’s assistance services. Someone in your immediate family who is not traveling with you falls ill or is injured, and you must stay at home with them? Covered. Your traveling companion has an emergency of their own? Ditto. A family member back home passes away and you must return from your vacation early? You fall off your bike while sightseeing and must visit a physician while traveling? Your February flight out of O’Hare is canceled due to an ice storm? Yes, yes, and yes.

Within certain limits, it even covers you if you have a pre-existing health condition that may recur and thus interrupt your travel plans! Or if you are required to serve on jury duty!

You’ve saved, you’ve anticipated, and now you’re all set to go. It’s prudent that a little preemptive protection should be a part of your plan. In that regard, I’ll leave you with this thought for now: I have a friend who is a seasoned travel agent. She doesn’t so much as book a bargain flight for a quick weekend getaway that she doesn’t automatically purchase travel insurance. Shouldn’t we all take a lesson from a pro?

Robert Is Here

Wednesday, August 5th, 2009

Fresh mangosOK, I admit it. I’ve gone a little mango wacko this summer. It all started with those given to us early in the season by friends (read the story in an earlier blog) that turned out to be delicious beyond all expectations. It got me to thinking: how can there possibly be this much difference between these and the grocery store variety, which are, more often than not, stringy and tasteless?

Then I remembered: there’s an open-air flea market on the weekends on Big Pine Key. It’s a cultural phenomenon that is really not to be missed – but, that aside – it was there that, when Allen and I lived on Big Pine, we often bought incredibly fresh and tasty produce from the “Robert is Here” man, who traveled from the mainland every weekend. It was there that we were introduced to really, really good mangos similar to those described in the earlier blog.

Uh oh. The wheels were turning. Now I was on a mission.

Robert Is HereRobert is Here is a south-Florida best-kept secret. A giant fruit stand offering every imaginable rare fruit delicacy, it is located in Homestead, about a mile off the main drag and jumping-off point for the Keys. It has a down home story that begs to be told.

Robert was a typical farm kid, growing up amidst the vast agricultural expanse that was south Florida, long before the real estate boom that sprouted concrete condominiums from the super-fertile Redlands soil (an outrage … don’t get me started). One Saturday, his dad found that he had a bumper crop of cucumbers on his hands, so he set 6-year-old Robert out at the cross-road (remember, this was a remote rural location) to sell them. Well, the whole day went by and no one had stopped to purchase a single cucumber. So the next day, figuring the lagging sales were due to no one seeing the little lad, Robert’s dad made a big, hand-lettered sign. It said, simply, “Robert is Here”. That day, Robert was sold out before noon.

The following weekend, a neighboring farmer dropped off some tomatoes to sell, and Robert’s new enterprise was launched. His mom helped him set up his produce every morning before school. He left an honor-system coffee can to collect the money, and the schoolbus dropped him off at the stand each afternoon, where he worked until dark. When he was nine, he hired a neighbor lady to work for him, and by fourteen, had saved up enough money to buy 10 acres of land, where he planted an avocado grove! Now, isn’t that just a great American success story?

Robert and JaneRobert demonstratesStill manning the store in the same location – although decidedly larger now – the store, that is … and well, Robert, too … Robert can be found every day except September and October (when the stand is closed), at his “Robert Is Here Fruit Stand and Farm, Est. 1960”. And it’s still a family operation, the next generation already helping to carry on the tradition.

If you are driving down to the Keys or visiting the Everglades, you really must stop in to see this place and taste some of Robert’s offerings (you can sample before you buy!). Bet you won’t walk out empty-handed … or hungry. If your travel plans won’t allow for the perishable stuff, there’s plenty of intriguing sauces, chutneys, honeys, and preserves to take home.

Robert's zooOver in a corner, there’s a milkshake bar where you can indulge in a fresh fruit shake or piece of homemade key lime pie. Choose a tasty snack, then wander out back to check out Robert’s “zoo”, with residents ranging from exotic birds … to a big pen of mixed critters, both feathered and furred … to friendly dogs that perch on top of their houses for attention. There are vintage tractors and all kinds of interesting stuff to see.

Back inside, under the big shed roof, you’ll be amazed by the array of exotic fruits, such as lychee, carambola, mamey, papaya, tamarind, jack fruit … and in the summer months, Robert’s passion: MANGOS (you knew I’d get back to that, now, didn’t you)!

Robert is The Mango Man. He maintains that, among the more than 300 varieties of mangos, three are at the top: Kents, Keitts (pronounced “Kits”), and Florida Reds. In fact, in Robert’s opinion, mango season doesn’t really start until the Kents come in, in mid-July!

I’ve tried them all this summer, both fresh and in breakfast treats I’ve been concocting for guests at the inn. And I honestly can’t say which is best. All have measured up to those early-season mangoes that I raved about – my own personal standard — from that tree of undocumented pedigree, right here in Key West.

Have I become spoiled! Obsessed, even. To me, there is no more signature tropical flavor than a really great mango. I have had Robert send boxes of Kents to friends, had quarter-bushels picked up by family traveling from the mainland, and am presently researching how to freeze them, so we’ll have a supply when the season finishes, not too long from now.

Quality controlOh, and something else:  Robert knows a thing or two about customer service.  He will personally pick out a range of ripeness for you – and even number them – so you can have a supply that will last for weeks.  So the next time you are traveling down to the Keys, hang a right at the last stoplight in Homestead. You’ll be heading west on 344th. Street. It’s just about a mile and a quarter down the road, on the very spot where Robert sold his first cucumbers. You’ll probably find him around back, inspecting the latest truckload from the farm.

Leaping Lizards, Annie!

Tuesday, August 4th, 2009

Gecko's faceMartin, the Geico Gecko is alive and well and hiding out in our garden at Coccoloba … with friends!

About a year ago, I caught a glimpse of a large, poison-green streak against the brownish-gray trunk of a palm tree, just outside the French doors where I was standing. Looking closer, I was fascinated to observe a lizard, about 8 inches long, with neon orange-red spots on its back. Much larger than the ubiquitous anoles we see skittering about by day and the geckoes to be found catching their dinner near the lights beside the garden gate at night, this fellow was strangely self-confident (perhaps it was as curious about me as I about it). It allowed me to ease open the door and approach it for a closer look. It was unlike any other lizard I’d observed. This strikingly beautiful and out-of-place visitor was definitely a newcomer.

A few months later, another was spotted on the soffit of one of the casitas near the pool. At first I thought it must be the same one, but this one was less elongated and its spots slightly less pronounced.  Now I was really curious.

Giant Madagascar Day GeckoA little internet research revealed that they are Phelsuma madagascariensis grandis: Giant Madagascar Day Geckoes (– yes, just like that cute little Cockney-accented guy you see on TV, selling insurance)! They are called day geckos because they are diurnal — active during daylight hours.  A species occasionally seen in the exotic pet trade, “ours” have presumably either escaped or been released, and find our garden inviting.

Native to Madagascar, an island in the Indian Ocean, male specimens can grow to 12 inches. They are not a threat to humans, feeding on arthropods and nectar. And they are reputed to love honey.

Typically found in rural areas, such as coconut plantations and mangroves, in 2002, a study produced sightings on Grassy, Big Pine, Plantation, and Little Torch Keys. I’m here to tell you that they have now moved to town!

They are territorial and non-social, so I am wondering about the significance of having at least two adult speciments living in such close proximity in the garden. Could we have an established pair?

In recent months, sightings of the Madagascar Day Gecko in the garden at Coccoloba have become more common, and now there has been the addition of a mysterious new night sound. When I first heard it, I assumed it was a frog. But night after night for a long time, now, it has been there, in the same place, emanating from an invisible host.

The sound is distinctively two syllables, though it varies slightly in tone and clarity. Maybe it’s an old-wives tale, but I’m told that geckoes get their name from a kind of chirping they make by clicking their broad tongues against the roofs of their mouths. It sounds like “gec-ko, gec-ko” – or something of that sort.

Could this be our Madagascar Day Gecko? If so, while it is active in the daytime — and chirping away at night — when does it sleep? Does it chirp in the daytime, as well, but the sound goes unnoticed among ambient noises? Anyone out there reading this, feel free to share your knowledge!